Política de Privacidade

To be transparent about how we collect and handle your personal information:

We want you to make informed decisions about how your Personal Data is used and handled. Our website was built with that goal in mind, and we use a range of methods to keep you informed about how your Personal Data is processed.
Where specific details are needed, we will make them available at the appropriate time.
We're happy to answer any questions you may have and to clarify any legal limitations that apply. You can reach us by email at: info@cerneinvestoria.com

Personal data will be used solely for the purposes specified in this Policy.

We may process your Personal Data for a range of purposes, including: operating the website and connecting it to third-party trading platforms (the "Services"), improving the website, protecting our rights and interests, supporting the maintenance and delivery of the Services, fulfilling any applicable regulatory or legal obligations, and carrying out administrative and business activities that facilitate the availability and use of the Services.
We also process your Personal Data to better understand your preferences and needs.

To use meaningful tools to protect your rights regarding your Personal Data:

You have the right to access, correct, delete, or restrict the use of your personal data at any time. You may also request that we transfer your personal data to you or a third party. Contact us at any time to submit a request, and we will respond promptly.

Proteja seus Dados Pessoais

While we cannot guarantee the absolute security of your Personal Data, we will continue to employ a range of methods and techniques to keep it protected.
Our Privacy and Security Policy is complete.

1. O Âmbito?

This policy describes the Personal Data the Company collects about individuals, and how that data is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is someone who can be directly identified, or identified through a combination of additional information we hold or have access to.
For the purposes of this Policy, "processing" means any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for use by individuals under 18. We do not knowingly collect or solicit information from anyone under 18, nor do we permit such individuals to use our services. If we become aware that we hold data relating to a minor, we will delete it as promptly as possible.

2. What Personal Data We Hold About You

When you access our Services, service channels, or website, we collect Personal Data. In some cases, we may ask you to provide it directly. In others, we collect it by analyzing how you use our Services or channels, or by receiving it from third-party partners.

There is no obligation to share personal information with the company, though doing so may affect the services available to you.

You are not required to provide us with any personal data. In certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. What Types of Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes information about your online activity logs, traffic data (such as IP address, access date, access time), language settings, software error logs, browser type, and device details. This information does not constitute personal data and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

A Empresa pode partilhar Dados Pessoais com terceiros que nos prestam serviços, incluindo fornecedores de alojamento, armazenamento de informações sobre endereços IP e análise de experiências dos utilizadores.
Pode igualmente solicitar-nos que transmitamos Dados Pessoais seus a plataformas de trading de terceiros. Nesses casos, forneceremos os seus Dados Pessoais a essas plataformas, ficando a sua utilização sujeita às respetivas políticas de privacidade. Os seus Dados Pessoais poderão ser partilhados com múltiplas plataformas de trading.
A Empresa poderá partilhar Dados Pessoais com entidades relacionadas ou parceiros de negócio, com o objetivo de obter os recursos necessários para melhorar os produtos e serviços disponibilizados aos seus clientes.
Sempre que necessário para salvaguardar direitos ou ativos de terceiros, a Empresa está autorizada a divulgar Dados Pessoais às autoridades regulatórias, locais ou outras autoridades oficiais competentes.
Os seus Dados Pessoais poderão ainda ser partilhados com potenciais investidores ou compradores, ou com credores da Empresa ou de qualquer outra empresa do grupo, no contexto de uma transação (incluindo transferência ou venda de ativos), fusão, reestruturação, consolidação ou insolvência da Empresa ou de qualquer outra empresa do grupo.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising companies that display ads on our website or data analytics providers. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, save your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and are deleted when you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to return to the website without losing your settings.

Tipos de Cookies:

Poderão ser utilizados por nós de acordo com sua finalidade:

ONLINE TRACKING NOTICE
This service does not currently support Do Not Track signals.
8. Retention of Your Personal Data

A Empresa conservará os seus Dados Pessoais pelo tempo necessário para cumprir a finalidade do tratamento descrita nesta Política, ou por períodos mais longos permitidos por lei, regulamentos ou ordens aplicáveis.
As suas informações serão partilhadas com plataformas de negociação de terceiros por um período de 12 meses. Caso concorde, continuaremos a partilhar os seus dados por mais 12 meses.
Revemos regularmente os Dados Pessoais que conservamos para garantir que a sua retenção continua a ser necessária.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without fault. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by legal or other obligations outside our control, we may be required to disclose your Personal Data to third parties, such as public authorities. We cannot control the level of security applied to your Personal Data by such third parties in those circumstances.
Personal Data cannot be transmitted over the internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the internet.

11. Links to Third-Party Websites

Our website may contain links to third-party websites and applications. These external sites and applications are not under our supervision, and we are not responsible for how they collect or handle your personal data. This Policy does not apply to any actions taken through third-party sites or applications.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also advise sharing only the personal data that is strictly necessary.

12. Changes to This Policy We may update this Policy from time to time. When we do, we will revise the date at the top of the page. Where changes are material, we may also notify you directly. Continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed.

When accessing any third-party websites or applications, read their privacy policies before using their services. We also recommend limiting any personal data you share with them.

13. Your Rights Over Your Personal Information You have the following rights regarding your personal data: Right of access – You may request a copy of the personal data we hold about you. Right to rectification – You may ask us to correct any inaccurate or incomplete personal data. Right to erasure – You may request that we delete your personal data where there is no legitimate reason for us to continue processing it. Right to restriction – You may ask us to suspend processing of your personal data in certain circumstances. Right to data portability – You may request a copy of your personal data in a structured, commonly used, machine-readable format. Right to object – You may object to our processing of your personal data where we rely on legitimate interests as the legal basis. Right to withdraw consent – Where processing is based on your consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Right to lodge a complaint – You have the right to file a complaint with the relevant supervisory authority if you believe your personal data has been processed unlawfully. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

You have the right to request that we verify the accuracy of Personal Data we hold about you, correct any errors, and delete any Personal Data that is no longer necessary. You may also restrict the scope of how your Personal Data is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. To exercise any of these rights, send an email to the address listed below.
Access Rights
We can verify the accuracy of Personal Data being processed about you. Where applicable, you may access your Personal Data.
We will provide an electronic copy of Personal Data currently being processed. A reasonable fee may apply for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of third parties. If a request would be prejudicial to another person's rights or freedoms, we may decline or limit our response.
Right to Rectification
We will correct inaccurate Personal Data upon request. You have the right to require that any incomplete Personal Data relating to you be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies where: (a) Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds specific to your situation, to processing based on our legitimate interests or those of a third party; (e) Personal Data has been unlawfully processed; or (f) Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restrictions on Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal claims, for the protection of another individual's rights, or for reasons of substantial public interest under European Union or Member State law.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access the Personal Data you have provided to us.
You may request that your Personal Data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure, and does not interfere with the rights or freedoms of third parties.
Right to Object
You may object at any time to the processing of Personal Data relating to you where that processing is based on our legitimate interests or those of a third party, including profiling based solely on those interests. If we cannot demonstrate compelling legitimate grounds for the processing that override your rights, interests, or freedoms, or that are necessary for the establishment, exercise, or defense of legal claims, we will cease processing.
With respect to direct marketing, you may object at any time to the processing of Personal Data relating to you.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may appeal to a supervisory authority established by a Member State to protect individuals' fundamental rights with regard to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as described in this section 13.
We will respond to requests submitted under the rights set out in section 13 within one month of receipt. Where necessary, this period may be extended by up to two months depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Subject to the provisions of section 13, information provided in response to your rights requests will be supplied free of charge. If a request is unfounded or excessive, including where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the action taken. We may also choose not to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity.